Human Agents & Chatbots: The Yin & Yang of Superlative Customer Service
According to Gartner, 70% of white-collar workers will interact with conversational platforms daily by 2022.…
October 6, 2021
Yamini Arora
Yamini Arora is a post graduate in Commerce with a keen interest in writing. She is a lifelong learner with an ongoing curiosity to know new things. She uses this curiosity clubbed with her love for writing to curate engaging content for AI related products & services.
Intelligent Chatbots: Reinventing Cybersecurity with Virtual Watchguards
Cybersecurity Ventures predicts global cybercrime costs to reach $10.5 trillion annually by 2025. The increased…
September 16, 2021
NLQA- The Brain Behind Blistering-Fast Chatbot Responses
Artificial Intelligence is no longer an abstract concept. It’s a modern-day reality that is going…
March 31, 2021
6 Factors that Make the Final Buy or Build Chatbot Decision Easier
To Build or Not To Build - That’s the question! AI and automation have become…
February 25, 2021
5 Ways to Measure the Success of Chatbots for Support
By 2023, 40% of all customer interactions will be automated through AI and machine learning.…
February 10, 2021