Are you Evaluating the Right Bot Solutions?

A chatbot is only as smart as the technology powering it. SearchUnify’s chatbots are powered by a unified cognitive platform that helps fuel elevated self-service and support outcomes.

Are you thinking about implementing a chatbot?

Ability to Train for Query Intents and Entities

Standalone bots often fail because they are trained for manually scripted conversations being fed to them by employees and teams.

Limitations of Rule-Based, Scripted Chatbots

Conventional chatbots fail when it comes to understanding the query context and intent and are limited to responding to canned queries which are pre-fed as conversation flows.

Leverage Unified Cognitive Platform to Fuel Intelligent Conversations

Chatbots built on a cognitive search framework leverage NLU, ML, and auto-intent training, to help you deliver value from the get-go.

Tap into your Enterprise Knowledge by Cutting Across Data Silos

Search powered bots extract the most relevant results irrespective of where it resides, all while maintaining security and access permissions.

Enable Seamless Agent Hand-Offs with Out-of-the-box Adapters

Search powered bots don’t just answer users’ questions but help them create a case too, direct from the chat window, and hand the case over to a live agent with complete information and chat history.

Leverage Real-time Bot Analytics and a Powerful Inbuilt Theme Editor

Gain complete control over how your chatbot appears with powerful inbuilt settings in the chatbot theme editor to reflect the identity of your brand and monitor chatbot interactions in real-time.

Are you still wondering why you need me?

In a recent report, Technology & Services Industry Association named me “a best in breed” chatbot for being a visionary tool built on top of cognitive technology.