How to Successfully Proliferate Conversational AI Into Your Corporate-Wide CX Strategy
Last year significantly changed customer service interactions. Customers are now more interested in experimenting and…
July 2, 2021
Alish Gill
Alish is a tech newb, an AI enthusiast, and a passionate writer. She primarily writes about AI products. She has combined a bachelor’s degree in engineering with her love for writing into a fascinating career at SearchUnify. When not reading or writing, she can be found chatting with bots.
How Dynamic Decision Tree Structure Unlocks Contextual Chatbot Interactions
You’ll find a lot of people who don’t believe in the magical power of chatbots.…
June 10, 2021
Leveraging AI Bots to Supercharge Your Agent Productivity & Prevent Burnout
74% of customer support agents are susceptible to occupational burnout without adequate support or resources.…
April 15, 2021